Definition card
What Call Lab Instant is
Most agency founders have never heard themselves pitch. They know the deal closed or went dark, but not which habits pushed it either way. Call Lab Instant is built for that blind spot. It treats your delivery as something you can measure: pacing, persuasion, and how much of the conversation you took up.
The talk-to-listen ratio matters for agencies in particular. Tim Kilroy’s discovery call playbook argues that a discovery call is not a sales call, and that its job is to understand the prospect. A ratio tilted heavily toward you is a quick signal that the call turned into a pitch.